Privacy Policy

Jully 2018 version

Mecofarma and its website www.mecofarma.com guarantee the protection of data privacy to all users who contact us online. For this purpose, this Privacy Policy has been prepared. Our policy has been prepared in accordance with the new General Data Protection Regulation (GDPR) and adopts the best practices of protection of personal data and security, aiming to provide the best service for our users.

Please read this Privacy Policy carefully regarding the maintenance and management of personal information, so that you can give your implied and / or explicit consent to access this information.

See also our cookie policy.

1. What information do we collect

Personal data represents any information of an identified or identifiable individual of any nature regardless of the type of medium. All personal data collected is submitted voluntarily and objectively by users, and is exclusively intended to be used by the website www.mecofarma.com, in which their respective privacy and protection is guaranteed.

Personal data that has been mischaracterized, coded or anonymized but which can be used to re-identify a person, are still personal data and fall within the scope of the GDRP.

Personal data which has been made anonymous so that the person is not identifiable is no longer considered personal data. For the data to be truly anonymous, anonymization must be irreversible.

This website www.mecofarma.com may gather the following personal information through its subscription fields or contact forms: name, telephone, email and represented represented. This data will be used exclusively by Mecofarma for the services available and / or accessible through the website www.mecofarma.com.

Other data collected, in this case automatically, includes the following: cookies from the applications google analytics and adwords, php, php theme, javascript, wordpress and some wordpress plugins. This data is generic and anonymous and is intended to allow the functionality of the site and its infrastructure, the validity of the user session, increases the efficiency of the website, as well as the statistical treatment of page visits.

To increase the effectiveness of the pages of this website are also sometimes collected navigation information such as the type of browser used, the geographical area, number of clicks or length of stay per page.

This information is generic and Google will not associate this information or your IP address with other personally identifiable information. See more in our cookie policy.

2. What we do with the information

Os dados pessoais recolhidos neste site não serão em caso algum disponibilizados, vendidos, partilhados ou revelados a terceiros, nem usados para quaisquer outros fins que não aqueles que são descritos nos acordos presentes no site, nomeadamente para o tratamento de pedidos de orçamento, propostas de serviço e resposta a pedidos de informação e orçamento, tratamento interno desses pedidos e newsletters promocionais ocasionais. Nestas condições o utilizador ao preencher qualquer formulário de contacto no website e escolher a opção enviar está a dar consentimento prévio e expresso para estes fins.

Em qualquer momento que o utilizador decida não receber/enviar mais informações, deverá contactar-nos e informar-nos.

The personal data collected on this site will in no way be made available, sold, shared or disclosed to third parties, nor used for any purpose other than those described in the agreements on the site, namely for requests for quotes, proposals for service and replies to requests for information and prices, internal processing of requests and occasional promotional newsletters. In doing so, the user, when filling out any contact form on the website and choosing the option send, is giving prior and express consent for these purposes.

If at any time you decide not to receive / send more information, you should contact us and inform us.

3. Responsible for the Processing of Personal Data

Mecofarma, located in Luanda, is the entity responsible for the collection and processing of personal data for the purposes indicated in this policy. A Data Protection Officer, in charge of data protection and security was appointed internally by our company

4. GDPR Data Retention

Personal data shall be kept for no longer than is necessary for the purposes for which it is being processed.

Personal data whose purpose it is to send proposals for services (or quotes and information regarding new products and / or services) of Mecofarma will be stored for a period of one (1) year after the last contact.

In specific cases, personal data (such as Name and Company) may be retained if the owner of such data permits. However, the user may, at any time, request that such data be withdrawn, according to the users’ rights stated in point 5 of this Privacy Policy, referred to below

5. Right to access, rectification, erasure, restrict processing of Personal Data

At any time, you have the right to access your personal data, such as rectification, export, consultation, deletion or forgetting, portability, delimitation and / or opposition to data processing. In this regard, you may contact Mecofarma at support_cliente@mecofarma.com.

The user may also submit any complaints he deems necessary to the authority indicated for that purpose.

Mecofarma also grants the user the right to transmit their personal data that he or she stores to another service provider to be designated by the user.

If you note that the information in this privacy policy is not satisfactorily explanatory and / or clear, or for any other criteria you consider relevant, do not hesitate to contact us at support_cliente@mecofarma.com

Mecofarma also grants the user the right to transmit their personal data that he or she stores to another service provider to be designated by the user.

6. Security of Personal Data Processing

Personal data will be processed and stored in a computer and, in specific cases, on paper.

The website www.mecofarma.com assumes the responsibility of guaranteeing the protection and security of the data that you send us through the website, having taken the necessary appropriate measures, namely:

(i) protection of passwords,

(ii) use of digital certifications,

(iii) physical entry restrictions to the locations where the personal data storage servers are located;

(iv) firewalls,

(v) secure communication via https protocol and

(vi) appropriate professional software.

The same safety measures mentioned above are revised and updated according to the needs and requirements of these matters.

Nevertheless, in addition to the measures of the website www.mecofarma.com, users should be informed and should also take additional security measures, such as ensuring the existence of an active firewall, anti-virus and updated and legitimate anti- spyware.

In the event of a breach of security that causes, inadvertently or unlawfully, the unauthorized deletion, loss, modification, propagation or access of personal data, the website

www.mecofarma.com undertakes, under the terms of the applicable legislation, to report to the competent authorities, where possible, within 72 hours after acknowledging such occurrence and without undue delay. In such cases, Mecofarma will report the violation of the personal data to the respective holder of the data, in accordance with the legislation as well as the CNPD (National Commission of Data Protection).

Mecofarma will neither own nor subcontract any third party to process your personal data.

7. Right to Erasure

The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the data controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

(i) the personal data are no longer necessary in relation to the purposes for which

they were collected or otherwise processed

(ii) the data subject withdraws consent, when consent is the legal basis, or the data subject is opposed to the processing and there are no prevailing legitimate interests justifying their continuing existence.

8. Access to third party websites

The present privacy policy is not applicable to you if you enter third party websites. In this case, whenever you visit another website from here, before providing your personal data, you should always read the privacy policy applicable to said website and verify that you agree with its terms.

The website www.mecofarma.com is not responsible for the privacy policies applicable on the websites of third parties, nor for the content available on the same websites.

9. Content

Mecofarama does not provide editorial or technical content, serving only to provide quoted information from specialized sources. Textual content from external sources (republishing) published on the website www.mecofarma.com does not necessarily express the opinion of Mecofarma, its owners or employees being the responsibility of its original publisher, nor do we guarantee its validity or accuracy

10. Medicines and their descriptions

The information contained in www.mecofarma.com should not be used for self-medication and does not replace, under any circumstances, the guidelines given by a medical professional. Only a doctor is able to diagnose a health problem and prescribe appropriate treatment. When symptoms persist one should consult a doctor. Taking medicines without medical advice can be harmful. See a doctor or pharmacist and read the package leaflet.

11. Pictures, illustrations, etc.

The illustrations, photographs and photocompositions of the website www.mecofarma.com have been licensed to Mecofarma. Copying, reproduction or use on other websites without the prior permission of the copyright holder is subject to legal penalties. Images of medicines and products published here are merely illustrative.

12. Logos

The Mecofarma logo is a registered trademark and can not be used without its proper authorization.

The logos displayed on the Mecofarma website are the property of their respective owners and may not be used without prior authorization.

13. Changes to the Privacy Policy

The website www.mecofarma.com reserves the right at any time to make changes to this privacy policy, taking into account the changes to the General Data Protection Regulation, publishing such changes in the ("Privacy Policy"), as well as on the "Cookies Policy" page.

The version published on this website is up to date and currently in force.

14. Terms of Use of this website

By using our Services, you are agreeing to the following terms of use:

By accessing, browsing or using the www.mecofarma.com website, you acknowledge that you have read, understood and agree to the Privacy Policy. If you do not agree to this policy, you should not access this website;

Use this site at your own risk.

Mecofarma owns this website and, unless expressly stated otherwise, all its contents, which are protected by national and international industrial and intellectual property laws;

The website www.mecofarma.com does not guarantee the uninterrupted, timely, safe and error-free operation of this website;

The website www.mecofarma.com allows the transfer and temporary storage of contents of this site for viewing on personal computers or monitors. Storing permanently or redistributing the contents of our site are expressly forbidden without the prior permission of Mecofarma.

All rights relating to this site are reserved to Mecofarma.

By accessing our website, the management of your data is carried out according to the terms indicated in the Cookies Policy page, as in the Privacy Policy and Terms of Use (applying your agreement to both). You may access these pages without limited access and as often as you deem necessary in order to verify if there are changes in our terms and conditions, which will be published on this website.

WA button WA button